Cyber attacks take place at the rate of one every 39 seconds, and when it happens to you it can feel like the end of the world.

Hacked devices, crashed websites, breached networks, and denials of service are all fairly commonplace and all potentially very damaging.

If the worst happens, don't panic. A cyber attack need not be a disaster, but a poor response to a cyber attack will lead to a disaster. While you cannot always control how the breach occurs, you can control how you respond to it, and if managed appropriately much of the damage can be mitigated.

Coordinated, vigorous responses to incidents will limit lost time, money, reputation and the costs of recovery.

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To learn more about our post attack recovery services, call us today on 01673 898001 or email us.


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Here are the steps to take if your business is attacked:

  • Contain the breach: identify and isolate the source of the breach as quickly as possible, to ensure that it cannot spread. You may have to suspend part or all of your network while this happens, so you should have systems in place to ensure business continuity. Once the breach is isolated, your technical team should test other areas of the network to determine whether the damage has spread.
  • Assess the damage: launch an investigation to determine the effects of the breach, the source, and what remedial actions need to be taken. You also need to determine what information has been stolen.
  • Notify those affected: if sensitive information relating to employees or customers has been stolen, all affected parties will need to be informed as soon as possible.
  • Change all affected passwords: any passwords which have been exposed by the hackers need to be changed immediately.
  • Communicate with all relevant parties: GDPR requires that organisations disclose any personal data breaches to the relevant supervisory authority within 72 hours of detection.

48% of data security breaches are caused by acts of malicious intent. Human error and system failure account for the rest.

It's no good providing post attack recovery support if the same breach could happen again tomorrow. If you fix the problem rather than the cause of the problem, it will happen again.

We assess the situation to identify how the attack took place and take remedial measures to prevent it from happening again. These measures can include assessments of the incident response plan, and the onset of new policies and procedures.

Whether we can recover the data or not, the most important thing is to get your business up and running again. After we mitigate the impact of an attack and isolate the problem, it will be business as usual once more!

Even once the data is recovered and your business is back to full operation, our support doesn't have to end there. We can continue to monitor your systems and suggest improvements to prevent another data breach in the future.


Eight steps to prevent data breaches:

  • Train your employees
  • Protect the data
  • Enforce strong passwords
  • Monitor data and its transfer
  • Limit access
  • Patch vulnerabilities
  • Encrypt data and devices
  • Implement multi-factor authentication